In this article, Kevin Hancock writes about how company culture plays a significant role in differentiating one business from another. To Kevin, culture is fostered heavily by who controls the power of the entity. If the power is consolidated at the top, employees may begin to feel unheard and easily replaced. In cultures where leadership and power is dispersed, employees begin finding their true voice and feel a higher level of engagement and satisfaction.
“Work should serve the people who do it in more than just economic ways. Work should be a place where humans flourish—where people learn, lead, and grow. If the employees of a company have an exceptional experience, they will ensure that customers thrive and will protect and grow their company with loyalty and pride.” – Kevin Hancock