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Heart-Centered Sales Leader

Heart Centered Sales Leader In this podcast, Kevin Hancock speaks to host Connie Whitman about his book The Seventh Power: One CEO’s Journey Into the Business of Shared Leadership. In his book, Kevin shares the philosophy, values and strategies Hancock Lumber Company has embraced on its journey toward becoming an employee-centric company. They also discuss the dangers of being a leader who micromanages a team and the effects this can have on self-worth, work ethic, and stress levels.

Click here to listen to the podcast.

Here are a few highlights from the podcast (click here for the full transcription):

  • My whole approach is that leaders need to make themselves smaller so that others around them can become bigger. (11:14-11:22)
  • Every employee at our company knows their specific role better than anybody else does. And also in the modern age where everything has to happen so quickly, that old model of, I have a question, wait, let me take it up the hill to the emperor or empress on the throne. It just doesn’t work anymore. (19:05-19:34)
  • When people participate in decision making, that’s how you get buy-in. That’s how you get alignment. That’s how you get discipline. You get it voluntarily. You can never hold it through fear and terror and power. You can’t win that way in the 21st century. (27:09-27:31)

Click here to download a PDF of the transcription.