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The Business of Shared Leadership

The Business of Shared Leadership

Kevin D. Hancock CEO, Author, Public Speaker

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Customer Quote

April 5, 2013 by Kevin Hancock

“Customer intimate companies don’t deliver what the market wants, but what specific customers want. Their employees make sure that EACH customer gets EXACTLY what he or she REALLY wants.” This is one of my favorite quotes for our business and I use it all the time – it is on pine plaques spread across the […]

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